Early Access — Founding Rate Locked Forever

Scale your MSP without
scaling your team.

Helm replaces your remote desktop tool, AI assistant, RMM integration, M365 management, and software deployment. One platform. $49/tech/month.

Get Early Access Read the docs →

Why Helm?

A ship's helm is what puts the captain in control — no matter the conditions, no matter how rough the waters.

MSP technicians navigate some of the most complex, unpredictable environments in IT. Fifty clients. Five tools. Alerts firing at 2am. You're expected to steer through all of it.

We built Helm to give you the controls you deserve. One platform. One command line. AI that works alongside you — so you're always at the helm, never overwhelmed by it.

The way it works today

A technician gets a ticket. Here's what happens next.

Without Helm

Open TeamViewer → connect to endpoint
Switch to NinjaRMM → check recent alerts
Open ConnectWise → pull up the ticket
Open M365 Admin → check the user's account
Google the error message → guess and check
Manually write up the time entry
30–45 minutes. Five tools. One ticket.

With Helm

Launch Helm → connect to endpoint
AI pulls the ticket + RMM alerts automatically
Type: "Check why QuickBooks keeps crashing"
AI runs diagnostics, explains what it found
Say: "Update QuickBooks and patch outdated software"
AI posts the time entry to your PSA
10 minutes. One screen. Done.

Everything your techs need. Nothing they don't.

AI Troubleshooting Assistant

Understands Windows, PowerShell, and MSP workflows at a Tier 3 level. Generates commands, runs them, explains the output, and suggests next steps — automatically.

Native Remote Desktop

Full remote desktop, terminal, and file transfer built in. No TeamViewer subscription. No AnyDesk. No ScreenConnect. It's already there.

Browser-Based Access

Open Helm from any browser — zero software installed. Session closes, everything disappears. No cached credentials. Perfect for BYOD and compliance-sensitive clients.

RMM & PSA Integration

Works with NinjaRMM, Datto, ConnectWise, Syncro, N-able, HaloPSA, Autotask, Freshservice, and more. The AI reads alerts, pulls ticket context, and posts time entries.

Microsoft 365 Management

Multi-tenant M365 administration through natural language. Check quotas, reset MFA, assign licenses, run offboarding workflows — across all your tenants, not just one.

Software Deployment

"Install Chrome, Adobe Reader, and 7-Zip." Done. "What's outdated on this machine?" Returns a list with one-step remediation. Fleet-wide patching triggered conversationally.

Simple pricing. No surprises.

Launch pricing is locked for life for early access members. Rates increase at general availability.

Free

$0/tech/mo

✓ AI assistant (200K tokens/month)
✓ Remote desktop access
✗ RMM + PSA integration
✗ M365 management
✗ Zero-trust networking

Get started free

Scale your MSP withoutscaling your team.